1. [Home](https://trustgatecorporateskills.com) 2. [Courses](https://trustgatecorporateskills.com/courses) 3. [ICT-Information & Communication Technology](https://trustgatecorporateskills.com/courses/category/ict) 4. : Artificial Intelligence, Gen... ![: Artificial Intelligence, Generative AI and Workplace Productivity Course](https://trustgatecorporateskills.com/storage/287/conversions/udh4oJGbUpoTz6VdMgOu1dGxKNc8VqiAqoiWJLMz-md.webp) ICT-Information & Communication Technology : Artificial Intelligence, Generative AI and Workplace Productivity Course ICT-Information & Communication Technology# : Artificial Intelligence, Generative AI and Workplace Productivity Course The : Artificial Intelligence, Generative AI and Workplace Productivity Course is a 5-day professional training programme delivered in-person or online in ICT-Information & Communication Technology, ending with a TrustGate Corporate Skills certificate of completion. This programme equips professionals with the knowledge and practical skills to use artificial intelligence and generative AI tools to improve workplace productivity, communication, research, analysis and organizational decision-making. It explores AI fundamentals, large langua... 5 Days Expert Instructors Certificate Included Online & In-Person ## Course Overview This programme equips professionals with the knowledge and practical skills to use artificial intelligence and generative AI tools to improve workplace productivity, communication, research, analysis and organizational decision-making. It explores AI fundamentals, large language models, prompt engineering, AI-assisted content development, document analysis, workflow automation and responsible AI adoption. Participants learn how to formulate effective prompts, evaluate AI-generated outputs, use AI to support research and reporting, summarize complex documents, develop presentations and streamline routine administrative tasks. The course also examines AI limitations, hallucinations, data privacy, confidentiality, intellectual property, bias and human oversight. Practical applications are drawn from management, human resources, finance, education, marketing, customer service, research and public administration. The emphasis is on using AI as a productivity aid while retaining professional judgment, accountability and verification. **Share this course:** [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftrustgatecorporateskills.com%2Fcourses%2Fartificial-intelligence-generative-ai-and-workplace-productivity-course) [Twitter](https://x.com/intent/post?url=https%3A%2F%2Ftrustgatecorporateskills.com%2Fcourses%2Fartificial-intelligence-generative-ai-and-workplace-productivity-course&text=%3A+Artificial+Intelligence%2C+Generative+AI+and+Workplace+Productivity+Course) [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Ftrustgatecorporateskills.com%2Fcourses%2Fartificial-intelligence-generative-ai-and-workplace-productivity-course&title=%3A+Artificial+Intelligence%2C+Generative+AI+and+Workplace+Productivity+Course) [WhatsApp](https://api.whatsapp.com/send?text=%3A+Artificial+Intelligence%2C+Generative+AI+and+Workplace+Productivity+Course%20https%3A%2F%2Ftrustgatecorporateskills.com%2Fcourses%2Fartificial-intelligence-generative-ai-and-workplace-productivity-course) ## Learning Objectives - Explain AI, machine learning, generative AI and large language models. - Identify appropriate workplace applications for AI tools. - Develop effective prompts for different professional tasks. - Use AI to support writing, research, analysis and presentation development. - Apply AI tools to improve document processing and routine workflows. - Evaluate AI outputs for accuracy, bias, relevance and reliability. - Apply responsible AI practices relating to privacy, confidentiality and human oversight. ## Course Content ### Module 1: Fundamentals of Artificial Intelligence 1. Definition, evolution and major branches of artificial intelligence. 2. Differences between traditional AI, machine learning and generative AI. 3. Large language models and how AI systems generate responses. 4. Business applications, opportunities and limitations of AI. ### Module 2: Generative AI Tools and Workplace Applications 1. Overview of text, image, audio and document-oriented AI tools. 2. Selecting AI tools for different professional tasks. 3. AI-assisted research, writing, analysis and communication. 4. Evaluating AI capabilities, limitations and organizational suitability. ### Module 3: Prompt Engineering and Effective AI Interaction 1. Prompt structure, clarity, context and task definition. 2. Role prompting, examples, constraints and output formatting. 3. Iterative prompting, refinement and follow-up instructions. 4. Evaluating prompts and improving the quality of AI responses. ### Module 4: AI for Writing, Communication and Content Development 1. Drafting professional emails, letters, reports and policy documents. 2. Editing, proofreading, summarization and tone adjustment. 3. Developing presentations, proposals and communication materials. 4. Maintaining accuracy, originality and appropriate human review. ### Module 5: AI for Research, Learning and Knowledge Management 1. Developing research questions and organizing research activities. 2. Summarizing documents and extracting relevant information. 3. Supporting literature exploration and synthesizing source materials. 4. Fact-checking, source verification and responsible academic AI use. ### Module 6: AI for Data Analysis and Decision Support 1. Using AI to explore datasets and identify analytical questions. 2. Interpreting tables, charts and numerical summaries. 3. Supporting spreadsheet formulas, data cleaning and reporting. 4. Validating calculations, assumptions and AI-generated conclusions. ### Module 7: AI-Assisted Office Productivity and Workflow Automation 1. Streamlining document preparation and administrative workflows. 2. Using AI with office productivity applications where supported. 3. Automating repetitive tasks and structuring standard procedures. 4. Designing human-supervised AI-assisted workflows. ### Module 8: AI Applications Across Organizational Functions 1. AI in human resource management, training and employee support. 2. AI in finance, procurement and operational reporting. 3. AI in marketing, customer service and business development. 4. AI in project management, education and public administration. ### Module 9: Responsible AI, Privacy and Governance 1. AI hallucinations, bias, misinformation and reliability concerns. 2. Data privacy, confidentiality and protection of sensitive information. 3. Intellectual property, ethical use and organizational AI policies. 4. Human oversight, accountability, risk management and compliance ### Module 10: AI Productivity Implementation Project 1. Identifying a workplace task suitable for AI assistance. 2. Designing prompts and selecting appropriate AI tools. 3. Testing outputs for quality, accuracy, efficiency and risk. 4. Presenting an AI adoption plan with safeguards and performance measures. ## Who Should Attend? - Managers and organizational leaders. - Administrative and executive support professionals. - Human resource and training officers. - Researchers, lecturers and academic professionals. - Finance, accounting and procurement officers. - Marketing, communication and customer service teams. - Consultants, project managers and business analysts. - Public sector and NGO professionals. - Professionals seeking to improve digital workplace productivity. ## Training Methodology - Instructor-led presentations and guided demonstrations. - Hands-on exercises using generative AI tools. - Prompt engineering workshops. - Workplace productivity case studies. - Document analysis and report-writing exercises. - AI-assisted workflow design activities. - Group projects and practical assessments. ## Is this course for you? **Level:** Advanced ### Problems this course solves - Time-consuming routine tasks: Introduces AI-assisted approaches to drafting, summarizing, research and administrative work. - Slow document and information processing: Demonstrates ways to extract, organize and synthesize information more efficiently. - Ineffective use of AI tools: Develops prompt-writing, output evaluation and practical AI application skills. - Risks from irresponsible AI use: Builds awareness of inaccurate outputs, confidentiality, bias, data protection and human accountability. ## What's Included Certificate of completion Training materials included Lunch and refreshments (physical) Post-training support ### Certification **Certificate in : Artificial Intelligence, Generative AI and Workplace Productivity** Issued by: TRUSTGATE CORPORATE SKILLS ## Frequently Asked Questions ### How long is the : Artificial Intelligence, Generative AI and Workplace Productivity Course training? The : Artificial Intelligence, Generative AI and Workplace Productivity Course runs for 5 Days. Each day combines expert-led teaching with practical, hands-on exercises so participants can apply what they learn immediately. ### Is the : Artificial Intelligence, Generative AI and Workplace Productivity Course delivered online or in-person? This course is delivered in person, live online, or in-house at your organisation. ### How much does the : Artificial Intelligence, Generative AI and Workplace Productivity Course cost? The fee is US$600 per person online and US$1,400 per person in person. In-person fees depend on the participant's country; the pricing card on this page shows the fee for yours. ### When can I attend the : Artificial Intelligence, Generative AI and Workplace Productivity Course? Custom dates for this course are available on consultation. Submit a date request on this page and our team will reach out to confirm scheduling. ### Do I get a certificate after completing the : Artificial Intelligence, Generative AI and Workplace Productivity Course? Yes. Participants who complete the : Artificial Intelligence, Generative AI and Workplace Productivity Course receive a certificate of completion from TRUSTGATE CORPORATE SKILLS. ### What will I learn in the : Artificial Intelligence, Generative AI and Workplace Productivity Course? Key learning outcomes include: Explain AI, machine learning, generative AI and large language models; Identify appropriate workplace applications for AI tools; Develop effective prompts for different professional tasks; Use AI to support writing, research, analysis and presentation development; Apply AI tools to improve document processing and routine workflows. ##### Course Pricing (USD) **Where would you like the training?** Kenya Burundi Ethiopia Malawi Rwanda South Sudan Tanzania Uganda Zambia Zimbabwe Comoros Djibouti Eritrea Madagascar Mozambique Somalia Mauritius Seychelles Democratic Republic of the Congo Angola Cameroon Central African Republic Chad Congo (Brazzaville) Equatorial Guinea Gabon São Tomé and Príncipe Botswana Eswatini Lesotho Namibia South Africa Algeria Egypt Libya Morocco Sudan Tunisia Benin Burkina Faso Cabo Verde Côte d'Ivoire Gambia Ghana Guinea Guinea-Bissau Liberia Mali Mauritania Niger Nigeria Senegal Sierra Leone Togo Bahrain Iran Iraq Israel Jordan Kuwait Lebanon Oman Palestine Qatar Saudi Arabia Syria Turkey United Arab Emirates Yemen Albania Andorra Armenia Austria Azerbaijan Belarus Belgium Bosnia and Herzegovina Bulgaria Croatia Cyprus Czechia Denmark Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Kazakhstan Kosovo Latvia Liechtenstein Lithuania Luxembourg Malta Moldova Monaco Montenegro Netherlands North Macedonia Norway Poland Portugal Romania Russia San Marino Serbia Slovakia Slovenia Spain Sweden Switzerland Ukraine United Kingdom Vatican City Afghanistan Bangladesh Bhutan Brunei Cambodia China India Indonesia Japan Kyrgyzstan Laos Malaysia Maldives Mongolia Myanmar Nepal North Korea Pakistan Philippines Singapore South Korea Sri Lanka Tajikistan Thailand Timor-Leste Turkmenistan Uzbekistan Vietnam Antigua and Barbuda Argentina Bahamas Barbados Belize Bolivia Brazil Canada Chile Colombia Costa Rica Cuba Dominica Dominican Republic Ecuador El Salvador Grenada Guatemala Guyana Haiti Honduras Jamaica Mexico Nicaragua Panama Paraguay Peru Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Suriname Trinidad and Tobago United States Uruguay Venezuela Australia Fiji New Zealand Papua New Guinea In-person price varies by country. Online is the same worldwide. Physical In-Person $1,400 /person~ KSh 182,000 Online Virtual $600 /person~ KSh 78,000 [ Register Now ](#registerModal) Secure checkout. We accept: VISA Mastercard M-PESA Pesapal [ Download Outline ](https://trustgatecorporateskills.com/courses/artificial-intelligence-generative-ai-and-workplace-productivity-course/download-outline) Request a Formal Quote ###### Custom dates available on consultation Tell us when you'd like to attend and our team will be in touch to confirm. Request Consultation/Training ###### Need Help? [ +254143575296 ](tel:+254143575296) [ Email Us ](mailto:learning@trustgatecorporateskills.co.ke) ## Related Courses [ ![Digital Transformation Strategies for Modern Organizations](https://trustgatecorporateskills.com/storage/52/conversions/zvaciIRTpofexXKXdwdSNFQv2rs8pApGayLve4iJ-sm.webp)###### Digital Transformation Strategies for Modern Organizations 5 Days View & Register ](https://trustgatecorporateskills.com/courses/digital-transformation-strategies-for-modern-organizations) [ ![Innovation, Digital Transformation and Emerging Technologies Course](https://trustgatecorporateskills.com/storage/161/YsSIZRg5FQQtsYgKNJzEv4KHJdHRlvoJDNrK9Doq.png)###### Innovation, Digital Transformation and Emerging Technologies Course 5 Days View & Register ](https://trustgatecorporateskills.com/courses/innovation-digital-transformation-and-emerging-technologies-course-programme) [ ![Cyber Security Management and Awareness for Organisations Course](https://trustgatecorporateskills.com/storage/266/conversions/Ig71nnsuylCyegVH83aWWeIUcQpmiz0mHNNr0hKc-sm.webp)###### Cyber Security Management and Awareness for Organisations Course 5 Days View & Register ](https://trustgatecorporateskills.com/courses/cyber-security-management-and-awareness-for-organisations) [ ![ICT Governance and IT Service Management (COBIT and ITIL) Course](https://trustgatecorporateskills.com/storage/267/conversions/R49kB3SaZ23uRQy7v7w6xTb6a5dh1n0gPOrY99Cv-sm.webp)###### ICT Governance and IT Service Management (COBIT and ITIL) Course 5 Days View & Register ](https://trustgatecorporateskills.com/courses/ict-governance-and-it-service-management-cobit-and-itil) ##### Course Registration - : Artificial Intelligence, Generative AI and Workplace Productivity Course ×