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  ![Behaviour Change Communication and Management](https://trustgatecorporateskills.com/storage/86/conversions/CKgyl5USMN1ZJQYk7L4Uv8tBlk6gEIr58oLB9WG5-md.webp) Communication & Soft Skills Behaviour Change Communication and Management 

 Communication & Soft Skills# Behaviour Change Communication and Management Training Course

The Behaviour Change Communication and Management is a 5-day professional training programme delivered in-person or online in Communication & Soft Skills, ending with a TrustGate Corporate Skills certificate of completion.

This course equips participants with the knowledge, practical skills, and strategic approaches required to design, implement, manage, and evaluate effective Behaviour Change Communication (BCC) programmes across public, private, and development sectors. It provides a strong fo...

  Last updated October 26, 2026

  5 Days  Expert Instructors  Certificate Included  Online & In-Person 

 ## Course Overview

This course equips participants with the knowledge, practical skills, and strategic approaches required to design, implement, manage, and evaluate effective Behaviour Change Communication (BCC) programmes across public, private, and development sectors. It provides a strong foundation in behavioural science, communication theories, audience segmentation, and evidence-based message design, enabling participants to influence individual, community, and organizational behaviours that support sustainable development outcomes. Participants will learn how to develop integrated communication strategies using interpersonal, community, digital, and mass media channels while strengthening stakeholder engagement and organizational change management. The programme also emphasizes the application of monitoring, evaluation, and learning (MEL) frameworks to measure behavioural outcomes, improve programme performance, and sustain long-term change. Through practical case studies, simulations, and hands-on exercises, participants will gain the competence to lead behaviour change initiatives that deliver measurable, scalable, and lasting impact.

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 ## Learning Objectives

- Explain the principles and theories underpinning behaviour change communication
- Analyse target audiences and the determinants of behaviour
- Design evidence-based behaviour change communication strategies
- Apply interpersonal communication and community engagement approaches
- Apply digital, mass media, and edutainment approaches to behaviour change
- Apply change management principles within organisations
- Manage resistance to change and build supportive organisational culture
- Monitor, evaluate, and adapt behaviour change communication programmes
- Apply strategies to sustain behaviour change over time
 
 ## Course Content

###    Module 1: Foundations of Behaviour Change Communication  

 

1. Concept and importance of behaviour change communication
2. Theories and models of behaviour change (Health Belief Model, Stages of Change, Social Cognitive Theory, Diffusion of Innovations)
3. The communication process
4. Understanding target audiences
5. Key BCC terminologies and concepts
 
 

 

 

###    Module 2: Understanding Audiences and Behaviour Determinants  

 

1. Audience segmentation and analysis
2. Formative research techniques
3. Identifying behavioral determinants (knowledge, attitudes, social norms, self-efficacy)
4. Barriers and motivators to behavior change
5. Stakeholder mapping
 
 

 

 

###    Module 3: Designing Behaviour Change Communication Strategies  

 

1. Setting communication objectives
2. Selecting appropriate communication channels
3. Message development and pre-testing
4. Social and Behaviour change communication (SBCC) frameworks
5. Developing a communication strategy and plan
 
 

 

 

###    Module 4: Interpersonal Communication and Community Engagement  

 

1. Interpersonal communication skills
2. Community dialogue and participatory approaches
3. Peer education and support groups
4. Engaging community and religious leaders
5. Working with gatekeepers and influencers
 
 

 

 

###    Module 5: Digital and Mass Media Approaches  

 

1. Social and digital media for behaviour change
2. Planning and running mass media campaigns
3. Edutainment and storytelling techniques
4. SMS and mobile-based interventions
5. Managing misinformation and rumours
 
 

 

 

###    Module 6: Behaviour Change Management in Organisations  

 

1. Principles of change management
2. Managing resistance to change
3. Organisational culture and behaviour change
4. Leadership's role in driving change
5. Planning internal change communication
 
 

 

 

###    Module 7: Monitoring, Evaluation, and Learning  

 

1. Indicators for measuring Behaviour change
2. Data collection methods
3. Process versus outcome evaluation
4. Using data for adaptive programme management
5. Reporting and documentation
 
 

 

 

###    Module 8: Sustaining Behaviour Change  

 

1. Reinforcement and habit formation
2. Social norms change and sustainability
3. Scaling up successful interventions
4. Ethical considerations in behaviour change communication
5. Emerging trends in behaviour change communication
 
 

 

 

 

 ## Who Should Attend?

- Programme Managers and Project Coordinators
- Communication and Public Relations Officers
- Behaviour Change Communication (BCC) Specialists
- Social and Behaviour Change (SBC/SBCC) Practitioners
- Health Promotion and Public Health Professionals
- Community Development Officers
- NGO and International Development Professionals
- Monitoring, Evaluation, and Learning (MEL) Officers
- Advocacy and Community Engagement Officers
- Policy Makers and Government Officials
- Education and Social Protection Professionals
- Gender, Youth, and Social Inclusion Practitioners
- Humanitarian and Emergency Response Personnel
- Corporate Social Responsibility (CSR) Managers
- Researchers and Development Consultants
 
 ## Training Methodology

- Interactive lectures, group discussions, and practical exercises
- Real-world case studies and campaign design exercises
- Hands-on message development and pre-testing practice
 
 ## What's Included

  Certificate of completion 

  Training materials included 

  Lunch and refreshments (physical) 

  Post-training support 

 

 ###  Certification

**Certificate in Behaviour Change Communication and Management**

Issued by: TRUSTGATE CORPORATE SKILLS

 

 ## Frequently Asked Questions

  ### How long is the Behaviour Change Communication and Management training?

The Behaviour Change Communication and Management runs for 5 Days. Each day combines expert-led teaching with practical, hands-on exercises so participants can apply what they learn immediately.

   ### Is the Behaviour Change Communication and Management delivered online or in-person?

This course is delivered in person (scheduled venues include Nairobi, Kigali, Lagos, Dar es Salaam), live online, or in-house at your organisation.

   ### How much does the Behaviour Change Communication and Management cost?

The fee is US$600 per person online and US$1,400 per person in person. In-person fees depend on the participant's country; the pricing card on this page shows the fee for yours.

   ### When is the next Behaviour Change Communication and Management training?

The next scheduled session runs from 9 November 2026 to 13 November 2026 in Nairobi, Kenya. You can also request a custom date or an in-house session for your team.

   ### Do I get a certificate after completing the Behaviour Change Communication and Management?

Yes. Participants who complete the Behaviour Change Communication and Management receive a certificate of completion from TRUSTGATE CORPORATE SKILLS.

   ### What will I learn in the Behaviour Change Communication and Management?

Key learning outcomes include: Explain the principles and theories underpinning behaviour change communication; Analyse target audiences and the determinants of behaviour; Design evidence-based behaviour change communication strategies; Apply interpersonal communication and community engagement approaches; Apply digital, mass media, and edutainment approaches to behaviour change.

   

 

 

  #####  Course Pricing (USD)

 

    **Where would you like the training?**     Kenya   Burundi   Ethiopia   Malawi   Rwanda   South Sudan   Tanzania   Uganda   Zambia   Zimbabwe   Comoros   Djibouti   Eritrea   Madagascar   Mozambique   Somalia   Mauritius   Seychelles   Democratic Republic of the Congo   Angola   Cameroon   Central African Republic   Chad   Congo (Brazzaville)   Equatorial Guinea   Gabon   São Tomé and Príncipe   Botswana   Eswatini   Lesotho   Namibia   South Africa   Algeria   Egypt   Libya   Morocco   Sudan   Tunisia   Benin   Burkina Faso   Cabo Verde   Côte d'Ivoire   Gambia   Ghana   Guinea   Guinea-Bissau   Liberia   Mali   Mauritania   Niger   Nigeria   Senegal   Sierra Leone   Togo     Bahrain   Iran   Iraq   Israel   Jordan   Kuwait   Lebanon   Oman   Palestine   Qatar   Saudi Arabia   Syria   Turkey   United Arab Emirates   Yemen     Albania   Andorra   Armenia   Austria   Azerbaijan   Belarus   Belgium   Bosnia and Herzegovina   Bulgaria   Croatia   Cyprus   Czechia   Denmark   Estonia   Finland   France   Georgia   Germany   Greece   Hungary   Iceland   Ireland   Italy   Kazakhstan   Kosovo   Latvia   Liechtenstein   Lithuania   Luxembourg   Malta   Moldova   Monaco   Montenegro   Netherlands   North Macedonia   Norway   Poland   Portugal   Romania   Russia   San Marino   Serbia   Slovakia   Slovenia   Spain   Sweden   Switzerland   Ukraine   United Kingdom   Vatican City     Afghanistan   Bangladesh   Bhutan   Brunei   Cambodia   China   India   Indonesia   Japan   Kyrgyzstan   Laos   Malaysia   Maldives   Mongolia   Myanmar   Nepal   North Korea   Pakistan   Philippines   Singapore   South Korea   Sri Lanka   Tajikistan   Thailand   Timor-Leste   Turkmenistan   Uzbekistan   Vietnam     Antigua and Barbuda   Argentina   Bahamas   Barbados   Belize   Bolivia   Brazil   Canada   Chile   Colombia   Costa Rica   Cuba   Dominica   Dominican Republic   Ecuador   El Salvador   Grenada   Guatemala   Guyana   Haiti   Honduras   Jamaica   Mexico   Nicaragua   Panama   Paraguay   Peru   Saint Kitts and Nevis   Saint Lucia   Saint Vincent and the Grenadines   Suriname   Trinidad and Tobago   United States   Uruguay   Venezuela     Australia   Fiji   New Zealand   Papua New Guinea      In-person price varies by country. Online is the same worldwide.  

   Physical In-Person 

 $1,400 /person~ KSh 181,900

 

 

   Online Virtual 

 $600 /person~ KSh 78,000

 

 

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 ######  Upcoming Dates

- **9-13 Nov 2026** 
     Nairobi, Kenya · In person or online  
    
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- **7-11 Dec 2026** 
     Nairobi, Kenya · In person or online  
    
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- **4-8 Jan 2027** 
     Kigali, Rwanda · In person or online  
    
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- **18-22 Jan 2027** 
     Nairobi, Kenya · In person  
    
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- **1-5 Feb 2027** 
     Lagos, Nigeria · In person  
    
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- **15-19 Feb 2027** 
     Dar es Salaam, Tanzania · In person  
    
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- **1-5 Mar 2027** 
     Kampala, Uganda · In person  
    
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- **15-19 Mar 2027** 
     Dubai, United Arab Emirates · In person  
    
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- **29 Mar - 2 Apr 2027** 
     Nairobi, Kenya · In person  
    
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- **12-16 Apr 2027** 
     Mauritius · In person  
    
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- **26-30 Apr 2027** 
     Dar es Salaam, Tanzania · In person  
    
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- **10-14 May 2027** 
     Mombasa, Kenya / Kampala, Uganda · In person  
    
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- **24-28 May 2027** 
     Lilongwe, Malawi · In person  
    
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- **7-11 Jun 2027** 
     Nairobi, Kenya / Dar es Salaam, Tanzania · In person  
    
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- **21-25 Jun 2027** 
     Kampala, Uganda · In person  
    
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- **5-9 Jul 2027** 
     London, United Kingdom · In person  
    
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- **19-23 Jul 2027** 
     Nairobi, Kenya · In person  
    
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- **2-6 Aug 2027** 
     Dar es Salaam, Tanzania · In person  
    
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- **16-20 Aug 2027** 
     Kigali, Rwanda · In person  
    
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- **30 Aug - 3 Sep 2027** 
     Kampala, Uganda · In person  
    
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- **13-17 Sep 2027** 
     Dubai, United Arab Emirates · In person  
    
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- **27 Sep - 1 Oct 2027** 
     Nairobi, Kenya · In person  
    
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 Custom dates available on consultation   Request Consultation/Training  

 

 

 ###### Need Help?

 [  +254143575296 ](tel:+254143575296) [  Email Us ](mailto:learning@trustgatecorporateskills.co.ke) 

 

 

 

 

  

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