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  ![Executive Programme in Strategic Employee Relations and Workplace Conflict Management](https://trustgatecorporateskills.com/storage/82/conversions/znS629jmTSbOrg5rp9ofCrZ2lhsNyqIL73kFCHbx-md.webp) Human Resource Management Executive Programme in Strategic Employee Relations and Workplace Conflict Management 

 Human Resource Management# Executive Programme in Strategic Employee Relations and Workplace Conflict Management

The Executive Programme in Strategic Employee Relations and Workplace Conflict Management is a 5-day professional training programme delivered in-person or online in Human Resource Management, ending with a TrustGate Corporate Skills certificate of completion.

The Executive Programme in Employee Relations and Workplace Management is a comprehensive executive-level programme designed to equip Human Resource professionals, line managers, labour relations practitioners, employee representatives, organizational leaders and senior execut...

  Last updated October 26, 2026

  5 Days  Expert Instructors  Certificate Included  Online & In-Person 

 Part of TrustGate's

 [ Human Resource Management programme ](https://trustgatecorporateskills.com/topics/human-resource-management)Strategic HR, talent management, employee relations and workforce planning training for HR leaders and people managers.

 

 

 ## Course Overview

The Executive Programme in Employee Relations and Workplace Management is a comprehensive executive-level programme designed to equip Human Resource professionals, line managers, labour relations practitioners, employee representatives, organizational leaders and senior executives with advanced knowledge, practical skills and strategic competencies required to build productive, legally compliant and high-performing workplaces. In today's dynamic and increasingly regulated employment environment, organizations must effectively balance organizational objectives with employee welfare, legal obligations and workplace harmony. This programme provides participants with the expertise to successfully manage these competing priorities while promoting sustainable organizational success. A key focus of the programme is ensuring compliance with labour and employment laws, international labour standards and organizational policies. Participants develop the ability to interpret and apply employment legislation, manage disciplinary procedures, administer grievances fairly, conduct workplace investigations and implement legally defensible employment decisions. Through practical case studies and real-world scenarios, participants learn how to minimize legal risks while protecting both organizational interests and employee rights.The programme also provides extensive training in workplace conflict prevention and resolution. Participants acquire practical techniques for identifying sources of conflict, managing interpersonal disputes, facilitating mediation, conducting negotiations and resolving workplace disagreements before they escalate into costly litigation or industrial action. Emphasis is placed on developing collaborative problem-solving skills that strengthen trust, improve communication and foster positive working relationships across all organizational levels. Recognizing the growing importance of employee experience, the course examines strategies for building highly engaged, motivated and inclusive workforces. Participants explore evidence-based approaches to employee engagement, organizational culture development, employee wellbeing, diversity and inclusion, psychological safety and change management. They learn how leadership practices, communication strategies and organizational values influence employee commitment, productivity and organizational performance.

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 ## Learning Objectives

- Develop strategic employee relations frameworks.
- Strengthen workplace conflict management skills.
- Apply labour laws and ethical HR practices.
- Improve negotiation and mediation competencies.
- Design effective grievance handling systems.
- Conduct workplace investigations professionally.
- Enhance employee engagement and inclusive workplace culture.
 
 ## Course Content

###    Module 1: Strategic Employee Relations  

 

1. Employee relations frameworks
2. HR strategy alignment
3. Stakeholder management
4. Workplace culture
 
 

 

 

###    Module 2: Labour Laws and Compliance  

 

1. Employment legislation
2. Employee rights
3. Disciplinary procedures
4. Legal risk management
 
 

 

 

###    Module 3: Workplace Conflict Management  

 

1. Conflict analysis
2. Conflict resolution models
3. Early intervention
4. Conflict diagnostics
 
 

 

 

###    Module 4: Communication and Negotiation  

 

1. Difficult conversations
2. Negotiation skills
3. Trust building
4. Influencing techniques
 
 

 

 

###    Module 5: Mediation and Alternative Dispute Resolution  

 

1. Mediation
2. Arbitration
3. Facilitation
4. Consensus building
 
 

 

 

###    Module 6: Grievance Handling and Investigations  

 

1. Grievance procedures
2. Investigations
3. Evidence collection
4. Report writing
 
 

 

 

###    Module 7: Employee Engagement and Organizational Culture  

 

1. Engagement strategies
2. Psychological safety
3. Retention
4. Performance culture
 
 

 

 

###    Module 8: Diversity, Equity and Inclusion  

 

1. Inclusive leadership
2. Managing diversity
3. Harassment prevention
4. Cross-cultural relations
 
 

 

 

###    Module 9: Remote and Hybrid Workforce Management  

 

1. Virtual communication
2. Remote conflict management
3. Digital collaboration
4. Performance management
 
 

 

 

###    Module 10: Leadership for Positive Employee Relations  

 

1. Emotional intelligence
2. Ethical leadership
3. Change management
4. Action planning
 
 

 

 

 

 ## Who Should Attend?

- HR Directors and Managers
- Employee Relations Officers
- Industrial Relations Practitioners
- Labour Officers
- Union Officials
- Line Managers
- CEOs and Executives
- Compliance Officers
- Legal Officers
- Public Sector HR Professionals
- NGO Managers
- Consultants
 
 ## Training Methodology

- Interactive lectures
- Case studies
- Role plays
- Group discussions
- Simulations
- Practical HR exercises
- Action planning
 
 ## What's Included

  Certificate of completion 

  Training materials included 

  Lunch and refreshments (physical) 

  Post-training support 

 

 ###  Certification

**Certificate in Strategic Employee Relations and Workplace Conflict Management**

Issued by: TRUSTGATE CORPORATE SKILLS

 

 ## Frequently Asked Questions

  ### How long is the Executive Programme in Strategic Employee Relations and Workplace Conflict Management training?

The Executive Programme in Strategic Employee Relations and Workplace Conflict Management runs for 5 Days. Each day combines expert-led teaching with practical, hands-on exercises so participants can apply what they learn immediately.

   ### Is the Executive Programme in Strategic Employee Relations and Workplace Conflict Management delivered online or in-person?

This course is delivered in person (scheduled venues include Kampala, Lilongwe, Nairobi, Dar es Salaam), live online, or in-house at your organisation.

   ### How much does the Executive Programme in Strategic Employee Relations and Workplace Conflict Management cost?

The fee is US$600 per person online and US$1,400 per person in person. In-person fees depend on the participant's country; the pricing card on this page shows the fee for yours.

   ### When is the next Executive Programme in Strategic Employee Relations and Workplace Conflict Management training?

A session is running now, from 2 November 2026 to 6 November 2026 in Kampala, Uganda. The next one runs from 16 November 2026 to 20 November 2026 in Lilongwe, Malawi. You can also request a custom date or an in-house session for your team.

   ### Do I get a certificate after completing the Executive Programme in Strategic Employee Relations and Workplace Conflict Management?

Yes. Participants who complete the Executive Programme in Strategic Employee Relations and Workplace Conflict Management receive a certificate of completion from TRUSTGATE CORPORATE SKILLS.

   ### What will I learn in the Executive Programme in Strategic Employee Relations and Workplace Conflict Management?

Key learning outcomes include: Develop strategic employee relations frameworks; Strengthen workplace conflict management skills; Apply labour laws and ethical HR practices; Improve negotiation and mediation competencies; Design effective grievance handling systems.

   

 

 

  #####  Course Pricing (USD)

 

    **Where would you like the training?**     Kenya   Burundi   Ethiopia   Malawi   Rwanda   South Sudan   Tanzania   Uganda   Zambia   Zimbabwe   Comoros   Djibouti   Eritrea   Madagascar   Mozambique   Somalia   Mauritius   Seychelles   Democratic Republic of the Congo   Angola   Cameroon   Central African Republic   Chad   Congo (Brazzaville)   Equatorial Guinea   Gabon   São Tomé and Príncipe   Botswana   Eswatini   Lesotho   Namibia   South Africa   Algeria   Egypt   Libya   Morocco   Sudan   Tunisia   Benin   Burkina Faso   Cabo Verde   Côte d'Ivoire   Gambia   Ghana   Guinea   Guinea-Bissau   Liberia   Mali   Mauritania   Niger   Nigeria   Senegal   Sierra Leone   Togo     Bahrain   Iran   Iraq   Israel   Jordan   Kuwait   Lebanon   Oman   Palestine   Qatar   Saudi Arabia   Syria   Turkey   United Arab Emirates   Yemen     Albania   Andorra   Armenia   Austria   Azerbaijan   Belarus   Belgium   Bosnia and Herzegovina   Bulgaria   Croatia   Cyprus   Czechia   Denmark   Estonia   Finland   France   Georgia   Germany   Greece   Hungary   Iceland   Ireland   Italy   Kazakhstan   Kosovo   Latvia   Liechtenstein   Lithuania   Luxembourg   Malta   Moldova   Monaco   Montenegro   Netherlands   North Macedonia   Norway   Poland   Portugal   Romania   Russia   San Marino   Serbia   Slovakia   Slovenia   Spain   Sweden   Switzerland   Ukraine   United Kingdom   Vatican City     Afghanistan   Bangladesh   Bhutan   Brunei   Cambodia   China   India   Indonesia   Japan   Kyrgyzstan   Laos   Malaysia   Maldives   Mongolia   Myanmar   Nepal   North Korea   Pakistan   Philippines   Singapore   South Korea   Sri Lanka   Tajikistan   Thailand   Timor-Leste   Turkmenistan   Uzbekistan   Vietnam     Antigua and Barbuda   Argentina   Bahamas   Barbados   Belize   Bolivia   Brazil   Canada   Chile   Colombia   Costa Rica   Cuba   Dominica   Dominican Republic   Ecuador   El Salvador   Grenada   Guatemala   Guyana   Haiti   Honduras   Jamaica   Mexico   Nicaragua   Panama   Paraguay   Peru   Saint Kitts and Nevis   Saint Lucia   Saint Vincent and the Grenadines   Suriname   Trinidad and Tobago   United States   Uruguay   Venezuela     Australia   Fiji   New Zealand   Papua New Guinea      In-person price varies by country. Online is the same worldwide.  

   Physical In-Person 

 $1,400 /person~ KSh 181,900

 

 

   Online Virtual 

 $600 /person~ KSh 78,000

 

 

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 ######  Upcoming Dates

- **2-6 Nov 2026** In progress 
     Kampala, Uganda · In person or online
- **16-20 Nov 2026** 
     Lilongwe, Malawi · In person or online  
    
       Register
- **11-15 Jan 2027** 
     Nairobi, Kenya / Dar es Salaam, Tanzania · In person or online  
    
       Register
- **25-29 Jan 2027** 
     Dubai, United Arab Emirates · In person or online  
    
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- **8-12 Feb 2027** 
     Kampala, Uganda · In person or online  
    
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- **22-26 Feb 2027** 
     Mombasa, Kenya · In person or online  
    
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- **8-12 Mar 2027** 
     Dar es Salaam, Tanzania · In person or online  
    
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- **22-26 Mar 2027** 
     Kigali, Rwanda · In person or online  
    
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- **5-9 Apr 2027** 
     Mombasa, Kenya / Kampala, Uganda · In person or online  
    
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- **19-23 Apr 2027** 
     Nairobi, Kenya · In person or online  
    
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- **3-7 May 2027** 
     Mauritius · In person or online  
    
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- **17-21 May 2027** 
     Kampala, Uganda · In person or online  
    
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- **31 May - 4 Jun 2027** 
     Dar es Salaam, Tanzania · In person or online  
    
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- **14-18 Jun 2027** 
     Nairobi, Kenya · In person or online  
    
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- **28 Jun - 2 Jul 2027** 
     London, United Kingdom · In person or online  
    
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- **12-16 Jul 2027** 
     Nairobi, Kenya / Dar es Salaam, Tanzania · In person or online  
    
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- **26-30 Jul 2027** 
     Kampala, Uganda · In person or online  
    
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- **9-13 Aug 2027** 
     Dar es Salaam, Tanzania · In person or online  
    
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- **23-27 Aug 2027** 
     Lagos, Nigeria · In person or online  
    
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- **6-10 Sep 2027** 
     Nairobi, Kenya · In person or online  
    
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- **20-24 Sep 2027** 
     Dubai, United Arab Emirates · In person or online  
    
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- **4-8 Oct 2027** 
     Kampala, Uganda · In person or online  
    
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- **18-22 Oct 2027** 
     Kigali, Rwanda · In person or online  
    
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 Custom dates available on consultation   Request Consultation/Training  

 

 

 ###### Need Help?

 [  +254143575296 ](tel:+254143575296) [  Email Us ](mailto:learning@trustgatecorporateskills.co.ke) 

 

 

 

 

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