1. [Home](https://trustgatecorporateskills.com) 2. [Courses](https://trustgatecorporateskills.com/courses) 3. [Corporate Wellness and Counselling](https://trustgatecorporateskills.com/courses/category/corporate-wellness-and-counselling) 4. Office Emotional Intelligence... ![Office Emotional Intelligence Course](https://trustgatecorporateskills.com/storage/93/conversions/gZ9Bt5oxyh1VJh9sq0m5FkO3HkFc3q25gteIqjY4-md.webp) Corporate Wellness and Counselling Office Emotional Intelligence Course Corporate Wellness and Counselling# Office Emotional Intelligence Course The Office Emotional Intelligence Course is a 5-day professional training programme delivered in-person or online in Corporate Wellness and Counselling, ending with a TrustGate Corporate Skills certificate of completion. This course is designed to provide participants with a practical and comprehensive understanding of emotional intelligence (EI) and its application within the modern workplace. The training introduces participants to the core components of emotional intelligence, self-awarenes... Last updated November 1, 2026 5 Days Expert Instructors Certificate Included Online & In-Person ## Course Overview This course is designed to provide participants with a practical and comprehensive understanding of emotional intelligence (EI) and its application within the modern workplace. The training introduces participants to the core components of emotional intelligence, self-awareness, self-regulation, empathy, and social skills, and explores how these competencies shape communication, decision-making, and working relationships. It also examines how emotionally intelligent Behaviour supports collaboration, productivity, and a healthier organizational culture. Participants will gain knowledge on recognizing and managing their own emotions, reading and responding to the emotions of others, and applying emotionally intelligent approaches to communication, feedback, and conflict resolution. The course further examines emotional intelligence in leadership, managing workplace relationships, and sustaining emotional wellbeing at work. Through practical examples, self-assessment tools, case studies, role-play, and interactive discussions, participants will strengthen their ability to manage themselves, work effectively with others, and contribute to a more positive workplace environment. **Share this course:** [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftrustgatecorporateskills.com%2Fcourses%2Fexecutive-programme-in-emotional-intelligence-and-interpersonal-effectiveness) [Twitter](https://x.com/intent/post?url=https%3A%2F%2Ftrustgatecorporateskills.com%2Fcourses%2Fexecutive-programme-in-emotional-intelligence-and-interpersonal-effectiveness&text=Office+Emotional+Intelligence+Course) [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Ftrustgatecorporateskills.com%2Fcourses%2Fexecutive-programme-in-emotional-intelligence-and-interpersonal-effectiveness&title=Office+Emotional+Intelligence+Course) [WhatsApp](https://api.whatsapp.com/send?text=Office+Emotional+Intelligence+Course%20https%3A%2F%2Ftrustgatecorporateskills.com%2Fcourses%2Fexecutive-programme-in-emotional-intelligence-and-interpersonal-effectiveness) ## Learning Objectives - Explain the meaning, components, and workplace relevance of emotional intelligence - Recognise and manage personal emotions and emotional triggers - Apply techniques for self-regulation and emotional resilience - Demonstrate empathy and read the emotional cues of others accurately - Apply emotionally intelligent communication and feedback skills - Build and sustain positive working relationships - Apply emotional intelligence to manage and resolve workplace conflict - Apply emotional intelligence competencies in leadership and team settings - Develop a personal plan to sustain emotional intelligence and wellbeing at work ## Course Content ### Module 1: Foundations of Emotional Intelligence 1. Meaning and components of emotional intelligence 2. The neuroscience of emotions 3. Emotional intelligence versus IQ: why EI matters at work 4. Models of emotional intelligence 5. Benefits of emotional intelligence in the workplace 6. Self-assessment of emotional intelligence ### Module 2: Self-Awareness and Self-Regulation 1. Recognizing and naming emotions 2. Identifying personal emotional triggers 3. Managing stress and emotional reactions 4. Techniques for self-regulation 5. Building emotional resilience 6. Reflection and journaling practices ### Module 3: Empathy and Social Awareness 1. Understanding and reading the emotions of others 2. Active listening skills 3. Perspective-taking 4. Recognizing team and organizational dynamics 5. Cultural sensitivity and inclusion 6. Avoiding assumptions and unconscious bias ### Module 4: Communication and Interpersonal Skills 1. Emotionally intelligent communication 2. Verbal and non-verbal cues 3. Assertiveness versus aggression versus passivity 4. Giving and receiving feedback 5. Navigating difficult conversations 6. Building trust and rapport ### Module 5: Managing Workplace Relationships 1. Building positive working relationships 2. Collaboration and teamwork 3. Managing up, down, and across the organisation 4. Networking with emotional intelligence 5. Handling office politics constructively ### Module 6: Conflict Resolution and Negotiation 1. Common sources of workplace conflict 2. Applying emotional intelligence in conflict management 3. Negotiation strategies 4. De-escalation techniques 5. Mediating workplace disputes 6. Turning conflict into collaboration ### Module 7: Emotional Intelligence in Leadership 1. Emotional intelligence competencies for leaders 2. Motivating and inspiring teams 3. Decision-making under emotional pressure 4. Coaching and mentoring with emotional intelligence 5. Leading through change and uncertainty ### Module 8: Sustaining Emotional Intelligence at Work 1. Managing burnout and emotional fatigue 2. Work-life balance and personal boundaries 3. Continuous development of emotional intelligence 4. Embedding emotional intelligence into organisational culture 5. Measuring and tracking emotional intelligence growth 6. Personal action planning ## Who Should Attend? - Team leaders - Supervisors - Managers and senior managers - Human resource professionals - Customer service professionals - Frontline and customer-facing staff - Project managers - Sales and marketing professionals - Business development officers - Healthcare professionals - Trainers and educators - Public sector and NGO professionals - Entrepreneurs and business owners - Executive assistants and administrative professionals - Emerging leaders and graduate trainees - Professionals seeking to improve leadership effectiveness - Individuals seeking to strengthen their emotional intelligence and interpersonal skills in the workplace ## Training Methodology - Interactive Lectures, - Group Discussions, - Practical Exercises - Self-Assessment Tools - Reflective Exercises - Real-World Case Studies And Role-Play Simulations ## What's Included Certificate of completion Training materials included Lunch and refreshments (physical) Post-training support ### Certification **Certificate in Office Emotional Inelligence** Issued by: TRUSTGATE CORPORATE SKILLS ## Frequently Asked Questions ### How long is the Office Emotional Intelligence Course training? The Office Emotional Intelligence Course runs for 5 Days. Each day combines expert-led teaching with practical, hands-on exercises so participants can apply what they learn immediately. ### Is the Office Emotional Intelligence Course delivered online or in-person? This course is delivered in person (scheduled venues include Kigali, Nairobi, Dar es Salaam, Lagos), live online, or in-house at your organisation. ### How much does the Office Emotional Intelligence Course cost? The fee is US$600 per person online and US$1,400 per person in person. In-person fees depend on the participant's country; the pricing card on this page shows the fee for yours. ### When is the next Office Emotional Intelligence Course training? A session is running now, from 2 November 2026 to 6 November 2026 in Kigali, Rwanda. The next one runs from 23 November 2026 to 27 November 2026 in Nairobi, Kenya / Dar es Salaam, Tanzania. You can also request a custom date or an in-house session for your team. ### Do I get a certificate after completing the Office Emotional Intelligence Course? Yes. Participants who complete the Office Emotional Intelligence Course receive a certificate of completion from TRUSTGATE CORPORATE SKILLS. ### What will I learn in the Office Emotional Intelligence Course? Key learning outcomes include: Explain the meaning, components, and workplace relevance of emotional intelligence; Recognise and manage personal emotions and emotional triggers; Apply techniques for self-regulation and emotional resilience; Demonstrate empathy and read the emotional cues of others accurately; Apply emotionally intelligent communication and feedback skills. ##### Course Pricing (USD) **Where would you like the training?** Kenya Burundi Ethiopia Malawi Rwanda South Sudan Tanzania Uganda Zambia Zimbabwe Comoros Djibouti Eritrea Madagascar Mozambique Somalia Mauritius Seychelles Democratic Republic of the Congo Angola Cameroon Central African Republic Chad Congo (Brazzaville) Equatorial Guinea Gabon São Tomé and Príncipe Botswana Eswatini Lesotho Namibia South Africa Algeria Egypt Libya Morocco Sudan Tunisia Benin Burkina Faso Cabo Verde Côte d'Ivoire Gambia Ghana Guinea Guinea-Bissau Liberia Mali Mauritania Niger Nigeria Senegal Sierra Leone Togo Bahrain Iran Iraq Israel Jordan Kuwait Lebanon Oman Palestine Qatar Saudi Arabia Syria Turkey United Arab Emirates Yemen Albania Andorra Armenia Austria Azerbaijan Belarus Belgium Bosnia and Herzegovina Bulgaria Croatia Cyprus Czechia Denmark Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Kazakhstan Kosovo Latvia Liechtenstein Lithuania Luxembourg Malta Moldova Monaco Montenegro Netherlands North Macedonia Norway Poland Portugal Romania Russia San Marino Serbia Slovakia Slovenia Spain Sweden Switzerland Ukraine United Kingdom Vatican City Afghanistan Bangladesh Bhutan Brunei Cambodia China India Indonesia Japan Kyrgyzstan Laos Malaysia Maldives Mongolia Myanmar Nepal North Korea Pakistan Philippines Singapore South Korea Sri Lanka Tajikistan Thailand Timor-Leste Turkmenistan Uzbekistan Vietnam Antigua and Barbuda Argentina Bahamas Barbados Belize Bolivia Brazil Canada Chile Colombia Costa Rica Cuba Dominica Dominican Republic Ecuador El Salvador Grenada Guatemala Guyana Haiti Honduras Jamaica Mexico Nicaragua Panama Paraguay Peru Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Suriname Trinidad and Tobago United States Uruguay Venezuela Australia Fiji New Zealand Papua New Guinea In-person price varies by country. Online is the same worldwide. Physical In-Person $1,400 /person~ KSh 181,900 Online Virtual $600 /person~ KSh 78,000 [ Register Now ](#registerModal) Secure checkout. We accept: VISA Mastercard M-PESA Pesapal [ Download Outline ](https://trustgatecorporateskills.com/courses/executive-programme-in-emotional-intelligence-and-interpersonal-effectiveness/download-outline) Request a Formal Quote ###### Upcoming Dates - **2-6 Nov 2026** In progress Kigali, Rwanda · In person or online - **23-27 Nov 2026** Nairobi, Kenya / Dar es Salaam, Tanzania · In person or online Register - **4-8 Jan 2027** Lagos, Nigeria · In person or online Register - **18-22 Jan 2027** Kampala, Uganda · In person or online Register - **1-5 Feb 2027** Dubai, United Arab Emirates · In person or online Register - **15-19 Feb 2027** Nairobi, Kenya / Dar es Salaam, Tanzania · In person or online Register - **1-5 Mar 2027** Lilongwe, Malawi · In person or online Register - **15-19 Mar 2027** Kampala, Uganda · In person or online Register - **29 Mar - 2 Apr 2027** Nairobi, Kenya · In person or online Register - **12-16 Apr 2027** Mauritius · In person or online Register - **26-30 Apr 2027** London, United Kingdom · In person or online Register - **10-14 May 2027** Nairobi, Kenya · In person or online Register - **24-28 May 2027** Kigali, Rwanda · In person or online Register - **7-11 Jun 2027** Mombasa, Kenya / Kampala, Uganda · In person or online Register - **21-25 Jun 2027** Dubai, United Arab Emirates · In person or online Register - **5-9 Jul 2027** Nairobi, Kenya / Dar es Salaam, Tanzania · In person or online Register Custom dates available on consultation Request Consultation/Training ###### Need Help? [ +254143575296 ](tel:+254143575296) [ Email Us ](mailto:learning@trustgatecorporateskills.co.ke) ## Related Courses [ ![Corporate Wellness and Employee Wellbeing Management Course](https://trustgatecorporateskills.com/storage/58/conversions/cyX7FMUGtsorYeQlAvcDulKCNCXXmOjBNOpHXoTI-sm.webp)###### Corporate Wellness and Employee Wellbeing Management Course 5 Days View & Register ](https://trustgatecorporateskills.com/courses/corporate-wellness-and-employee-wellbeing-management-course) [ ![Mental Health and Psychosocial Support in Organizations Training](https://trustgatecorporateskills.com/storage/59/conversions/qO50YPUje8AhdU2Hgve2B6QZOqL0dEni1DrJ7AN9-sm.webp)###### Mental Health and Psychosocial Support in Organizations Training 10 Days View & Register ](https://trustgatecorporateskills.com/courses/mental-health-and-psychosocial-support-in-organizations-training) [ ![Stress Management and Resilience Building Training](https://trustgatecorporateskills.com/storage/60/conversions/ZANtgonIiKw1ejfWlMwa3p0qai1R4Lyk4YgnXG9G-sm.webp)###### Stress Management and Resilience Building Training 5 Days View & Register ](https://trustgatecorporateskills.com/courses/stress-management-and-resilience-building-training) [ ![Employee Wellness Programme Design and Management Training](https://trustgatecorporateskills.com/storage/61/conversions/pJPkByn1UVdlqUZbolCyeghwYoBMlOc1s8Nco3oc-sm.webp)###### Employee Wellness Programme Design and Management Training 5 Days View & Register ](https://trustgatecorporateskills.com/courses/employee-wellness-programme-design-and-management-training) ##### Course Registration - Office Emotional Intelligence Course ×