1. [Home](https://trustgatecorporateskills.com) 2. [Courses](https://trustgatecorporateskills.com/courses) 3. [ICT-Information & Communication Technology](https://trustgatecorporateskills.com/courses/category/ict) 4. ICT Strategic Planning, Govern... ![ICT Strategic Planning, Governance and Management Course](https://trustgatecorporateskills.com/storage/269/conversions/sAaFnb10Sj20bwZadKceyWcNv7THRNBO3H2JV4Lc-md.webp) ICT-Information & Communication Technology ICT Strategic Planning, Governance and Management Course ICT-Information & Communication Technology# ICT Strategic Planning, Governance and Management Course The ICT Strategic Planning, Governance and Management Course is a 5-day professional training programme delivered in-person or online in ICT-Information & Communication Technology, ending with a TrustGate Corporate Skills certificate of completion. The ICT Strategic Planning, Governance and Management programme is designed to strengthen the capacity of ICT leaders, managers, public-sector administrators and organisational executives to plan, govern and manage information and communication technology as a strategic instit... 5 Days Expert Instructors Certificate Included Online & In-Person ## Course Overview The ICT Strategic Planning, Governance and Management programme is designed to strengthen the capacity of ICT leaders, managers, public-sector administrators and organisational executives to plan, govern and manage information and communication technology as a strategic institutional resource. Organisations depend on technology for service delivery, financial management, communication, records, decision-making and operational continuity. However, technology investments do not automatically produce value. Without clear strategic direction, accountable governance, sound budgeting, effective procurement and appropriate performance controls, organisations may experience fragmented systems, duplicated expenditure, security vulnerabilities and technology projects that fail to deliver expected benefits. This programme examines the relationship between ICT strategy, corporate strategy, governance structures, institutional mandates and operational performance. Participants learn how to assess existing ICT capabilities, develop strategic plans, establish technology investment priorities, manage infrastructure and applications, oversee ICT projects and evaluate service performance. The programme also addresses ICT policies, enterprise architecture, cybersecurity governance, outsourcing, vendor management, business continuity and compliance. Public institutions can apply these principles to improve accountability, digital service delivery and responsible use of public resources, while private enterprises can strengthen technology-enabled competitiveness and operational efficiency. By the end of the programme, participants will be equipped to prepare or review an ICT strategic plan, establish governance arrangements and introduce practical performance indicators for managing technology investments and services. **Share this course:** [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftrustgatecorporateskills.com%2Fcourses%2Fict-strategic-planning-governance-and-management-course) [Twitter](https://x.com/intent/post?url=https%3A%2F%2Ftrustgatecorporateskills.com%2Fcourses%2Fict-strategic-planning-governance-and-management-course&text=ICT+Strategic+Planning%2C+Governance+and+Management+Course) [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Ftrustgatecorporateskills.com%2Fcourses%2Fict-strategic-planning-governance-and-management-course&title=ICT+Strategic+Planning%2C+Governance+and+Management+Course) [WhatsApp](https://api.whatsapp.com/send?text=ICT+Strategic+Planning%2C+Governance+and+Management+Course%20https%3A%2F%2Ftrustgatecorporateskills.com%2Fcourses%2Fict-strategic-planning-governance-and-management-course) ## Learning Objectives - Explain the principles and strategic role of ICT governance and management. - Align ICT priorities with organisational strategies, mandates and performance targets. - Conduct ICT capability assessments and identify technology gaps. - Develop practical ICT strategic plans, policies and implementation roadmaps. - Establish decision-making structures and accountability for ICT investments. - Improve ICT budgeting, procurement and technology resource allocation. - Apply enterprise architecture principles to technology planning. - Strengthen ICT risk management, cybersecurity oversight and business continuity. - Monitor ICT project delivery, service quality and investment performance. - Develop an ICT governance and performance improvement framework. ## Course Content ### Module 1: ICT Strategy, Governance and Management Foundations 1. The role of ICT in organisational performance and service delivery. 2. Distinguishing ICT governance, management and operational support. 3. Principles of accountability, transparency, value creation and control. 4. Responsibilities of boards, executive management and ICT leadership. ### Module 2: Organisational Analysis and ICT Needs Assessment 1. Reviewing organisational strategy, mandates and operational priorities. 2. Assessing existing ICT infrastructure, applications and service capabilities. 3. Identifying business requirements, system gaps and duplication. 4. Stakeholder consultation and Prioritisation of technology needs. ### Module 3: Developing an ICT Strategic Plan 1. Formulating ICT vision, mission, strategic objectives and priorities. 2. Defining strategic initiatives, deliverables and implementation milestones. 3. Preparing ICT implementation roadmaps and resource requirements. 4. Aligning ICT plans with corporate, departmental and national digital priorities. ### Module 4: ICT Governance Frameworks and Policies 1. Governance principles and the use of recognized frameworks such as COBIT. 2. Developing ICT policies, standards, procedures and delegated authorities. 3. ICT steering committees, escalation mechanisms and decision rights. 4. Monitoring compliance, accountability and governance effectiveness. ### Module 5: ICT Budgeting, Investment and Resource Management 1. Preparing ICT budgets and multi-year technology investment plans. 2. Evaluating business cases, lifecycle costs and investment alternatives. 3. Prioritising competing technology projects and resource demands. 4. Monitoring expenditure, benefits realization and budget performance. ### Module 6: Enterprise Architecture and Technology Standards 1. Introduction to enterprise architecture and business-technology alignment. 2. Mapping business processes, applications, data and infrastructure. 3. Technology standards, interoperability and integration requirements. 4. Managing legacy systems, technical debt and architecture changes. ### Module 7: ICT Procurement and Vendor Management 1. Developing technology specifications and procurement requirements. 2. Evaluating suppliers, solutions and service proposals. 3. Managing service-level agreements, contracts and vendor performance. 4. Addressing outsourcing risks, supplier dependencies and exit arrangements. ### Module 8: : ICT Risk, Security and Business Continuity 1. Identifying strategic, operational and technological risks. 2. Cybersecurity governance, privacy and data protection responsibilities. 3. Disaster recovery planning and ICT business continuity. 4. Risk registers, control monitoring and incident escalation. ### Module 9: ICT Service Delivery and Performance Measurement 1. Service management principles and user support arrangements. 2. Defining service-level agreements and operational performance standards. 3. ICT KPIs, dashboards, user satisfaction and service availability. 4. Internal controls, audit readiness and continuous service improvement. ### Module 10: ICT Strategic Plan and Governance Capstone 1. Conducting an ICT governance and capability gap assessment. 2. Developing strategic initiatives, priorities and implementation schedules. 3. Preparing an ICT budget, risk register and accountability matrix. 4. Presenting an ICT strategic plan and performance monitoring framework. ## Who Should Attend? - ICT managers, directors and heads of information technology. - CIOs, IT governance officers and technology planners. - Chief executives and departmental managers responsible for ICT investments. - Government ICT officers and public-sector administrators. - Internal auditors, risk managers and compliance professionals. - Procurement, finance and project management officers working with ICT. - University, TVET, NGO and corporate ICT leadership teams. ## Training Methodology - Facilitator-led presentations - ICT governance case studies - ICT capability assessment exercises - Strategic planning workshops - Group discussions and peer learning - Budgeting and investment appraisal exercises - Risk assessment simulations - Framework development exercises ## Is this course for you? **Level:** Advanced ### Problems this course solves - Misalignment between ICT and organisational strategy: Helps ensure technology priorities support institutional mandates, strategic objectives, and performance targets. - Weak ICT governance and accountability: Establishes clear decision-making structures, responsibilities, policies, and oversight mechanisms. - Inefficient ICT spending and resource allocation: Improves budgeting, procurement, investment appraisal, and utilisation of technology resources. - Poor ICT risk and performance management: Strengthens cybersecurity oversight, business continuity, project monitoring, service quality, and measurement of ICT investment outcomes ## What's Included Certificate of completion Training materials included Lunch and refreshments (physical) Post-training support ### Certification **Certificate in ICT Strategic Planning, Governance and Management** Issued by: TRUSTGATE CORPORATE SKILLS ## Frequently Asked Questions ### How long is the ICT Strategic Planning, Governance and Management Course training? The ICT Strategic Planning, Governance and Management Course runs for 5 Days. Each day combines expert-led teaching with practical, hands-on exercises so participants can apply what they learn immediately. ### Is the ICT Strategic Planning, Governance and Management Course delivered online or in-person? This course is delivered in person (scheduled venues include Nairobi, Kigali, Mombasa, Dar es Salaam), live online, or in-house at your organisation. ### How much does the ICT Strategic Planning, Governance and Management Course cost? The fee is US$600 per person online and US$1,400 per person in person. In-person fees depend on the participant's country; the pricing card on this page shows the fee for yours. ### When is the next ICT Strategic Planning, Governance and Management Course training? A session is running now, from 2 November 2026 to 6 November 2026 in Nairobi, Kenya. The next one runs from 9 November 2026 to 13 November 2026 in Kigali, Rwanda. You can also request a custom date or an in-house session for your team. ### Do I get a certificate after completing the ICT Strategic Planning, Governance and Management Course? Yes. Participants who complete the ICT Strategic Planning, Governance and Management Course receive a certificate of completion from TRUSTGATE CORPORATE SKILLS. ### What will I learn in the ICT Strategic Planning, Governance and Management Course? Key learning outcomes include: Explain the principles and strategic role of ICT governance and management; Align ICT priorities with organisational strategies, mandates and performance targets; Conduct ICT capability assessments and identify technology gaps; Develop practical ICT strategic plans, policies and implementation roadmaps; Establish decision-making structures and accountability for ICT investments. ##### Course Pricing (USD) **Where would you like the training?** Kenya Burundi Ethiopia Malawi Rwanda South Sudan Tanzania Uganda Zambia Zimbabwe Comoros Djibouti Eritrea Madagascar Mozambique Somalia Mauritius Seychelles Democratic Republic of the Congo Angola Cameroon Central African Republic Chad Congo (Brazzaville) Equatorial Guinea Gabon São Tomé and Príncipe Botswana Eswatini Lesotho Namibia South Africa Algeria Egypt Libya Morocco Sudan Tunisia Benin Burkina Faso Cabo Verde Côte d'Ivoire Gambia Ghana Guinea Guinea-Bissau Liberia Mali Mauritania Niger Nigeria Senegal Sierra Leone Togo Bahrain Iran Iraq Israel Jordan Kuwait Lebanon Oman Palestine Qatar Saudi Arabia Syria Turkey United Arab Emirates Yemen Albania Andorra Armenia Austria Azerbaijan Belarus Belgium Bosnia and Herzegovina Bulgaria Croatia Cyprus Czechia Denmark Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Kazakhstan Kosovo Latvia Liechtenstein Lithuania Luxembourg Malta Moldova Monaco Montenegro Netherlands North Macedonia Norway Poland Portugal Romania Russia San Marino Serbia Slovakia Slovenia Spain Sweden Switzerland Ukraine United Kingdom Vatican City Afghanistan Bangladesh Bhutan Brunei Cambodia China India Indonesia Japan Kyrgyzstan Laos Malaysia Maldives Mongolia Myanmar Nepal North Korea Pakistan Philippines Singapore South Korea Sri Lanka Tajikistan Thailand Timor-Leste Turkmenistan Uzbekistan Vietnam Antigua and Barbuda Argentina Bahamas Barbados Belize Bolivia Brazil Canada Chile Colombia Costa Rica Cuba Dominica Dominican Republic Ecuador El Salvador Grenada Guatemala Guyana Haiti Honduras Jamaica Mexico Nicaragua Panama Paraguay Peru Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Suriname Trinidad and Tobago United States Uruguay Venezuela Australia Fiji New Zealand Papua New Guinea In-person price varies by country. Online is the same worldwide. Physical In-Person $1,400 /person~ KSh 181,900 Online Virtual $600 /person~ KSh 78,000 [ Register Now ](#registerModal) Secure checkout. We accept: VISA Mastercard M-PESA Pesapal [ Download Outline ](https://trustgatecorporateskills.com/courses/ict-strategic-planning-governance-and-management-course/download-outline) Request a Formal Quote ###### Upcoming Dates - **2-6 Nov 2026** In progress Nairobi, Kenya · In person or online - **9-13 Nov 2026** Kigali, Rwanda · In person or online Register - **16-20 Nov 2026** Mombasa, Kenya · In person or online Register - **23-27 Nov 2026** Nairobi, Kenya · In person or online Register - **7-11 Dec 2026** Dar es Salaam, Tanzania · In person or online Register - **14-18 Dec 2026** Nairobi, Kenya · In person or online Register - **4-8 Jan 2027** Lilongwe, Malawi · In person or online Register - **11-15 Jan 2027** Mauritius · In person or online Register - **25-29 Jan 2027** South Africa · In person or online Register - **1-5 Feb 2027** Uganda · In person or online Register - **1-5 Feb 2027** Lilongwe, Malawi · In person or online Register - **8-12 Feb 2027** London, United Kingdom · In person or online Register - **22-26 Feb 2027** Mombasa, Kenya / Nairobi, Kenya · In person or online Register - **1-5 Mar 2027** Johannesburg, South Africa · In person Register - **8-12 Mar 2027** Dar es Salaam, Tanzania · In person Register - **22-26 Mar 2027** Arusha, Tanzania · In person Register - **29 Mar - 2 Apr 2027** Naivasha, Kenya · In person or online Register - **5-9 Apr 2027** Naivasha, Kenya · In person or online Register - **12-16 Apr 2027** Dubai, United Arab Emirates · In person or online Register - **26-30 Apr 2027** Mombasa, Kenya · In person or online Register - **3-7 May 2027** Kigali, Rwanda · In person or online Register Custom dates available on consultation Request Consultation/Training ###### Need Help? [ +254143575296 ](tel:+254143575296) [ Email Us ](mailto:learning@trustgatecorporateskills.co.ke) ## Related Courses [ ![Digital Transformation Strategies for Modern Organizations](https://trustgatecorporateskills.com/storage/52/conversions/zvaciIRTpofexXKXdwdSNFQv2rs8pApGayLve4iJ-sm.webp)###### Digital Transformation Strategies for Modern Organizations 5 Days View & Register ](https://trustgatecorporateskills.com/courses/digital-transformation-strategies-for-modern-organizations) [ ![Innovation, Digital Transformation and Emerging Technologies Course](https://trustgatecorporateskills.com/storage/161/YsSIZRg5FQQtsYgKNJzEv4KHJdHRlvoJDNrK9Doq.png)###### Innovation, Digital Transformation and Emerging Technologies Course 5 Days View & Register ](https://trustgatecorporateskills.com/courses/innovation-digital-transformation-and-emerging-technologies-course-programme) [ ![Cyber Security Management and Awareness for Organisations Course](https://trustgatecorporateskills.com/storage/266/conversions/Ig71nnsuylCyegVH83aWWeIUcQpmiz0mHNNr0hKc-sm.webp)###### Cyber Security Management and Awareness for Organisations Course 5 Days View & Register ](https://trustgatecorporateskills.com/courses/cyber-security-management-and-awareness-for-organisations) [ ![ICT Governance and IT Service Management (COBIT and ITIL) Course](https://trustgatecorporateskills.com/storage/267/conversions/R49kB3SaZ23uRQy7v7w6xTb6a5dh1n0gPOrY99Cv-sm.webp)###### ICT Governance and IT Service Management (COBIT and ITIL) Course 5 Days View & Register ](https://trustgatecorporateskills.com/courses/ict-governance-and-it-service-management-cobit-and-itil) ##### Course Registration - ICT Strategic Planning, Governance and Management Course ×