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4. Workplace Trauma, Grief and Cr...
 
  

  ![Workplace Trauma, Grief and Crisis Counselling Course](https://trustgatecorporateskills.com/storage/165/conversions/ukS3AFrMSwpok4PdG6b7v0x3cCMeOxG7DJc3f2Tc-md.webp) Corporate Wellness and Counselling Workplace Trauma, Grief and Crisis Counselling Course 

 Corporate Wellness and Counselling# Workplace Trauma, Grief and Crisis Counselling Course

The Workplace Trauma, Grief and Crisis Counselling Course is a 5-day professional training programme delivered in-person or online in Corporate Wellness and Counselling, ending with a TrustGate Corporate Skills certificate of completion.

This comprehensive course equips participants with practical skills and strategies for managing workplace trauma, supporting grieving employees, responding to organizational crises, and fostering emotionally supportive work environments. Modern workplaces are increasingly expo...

  Last updated October 26, 2026

  5 Days  Expert Instructors  Certificate Included  Online & In-Person 

 ## Course Overview

This comprehensive course equips participants with practical skills and strategies for managing workplace trauma, supporting grieving employees, responding to organizational crises, and fostering emotionally supportive work environments. Modern workplaces are increasingly exposed to traumatic events, crises, and emotionally distressing situations that significantly affect employees, teams, and organizational performance. Workplace accidents, sudden deaths, violence, organizational restructuring, disasters, pandemics, economic uncertainty, harassment, burnout, and other critical incidents can lead to emotional distress, grief, anxiety, trauma, and reduced productivity among employees. Organizations therefore require leaders, managers, and support professionals who are equipped with the knowledge and skills to respond effectively to workplace trauma, provide emotional support, and promote organizational resilience. The programme explores the psychological, emotional, and behavioural effects of trauma and grief within workplace settings and examines the role of organizations in promoting healing, recovery, and resilience. Participants will gain practical competencies in psychological first aid, grief counselling techniques, crisis communication, trauma-informed leadership, emotional support systems, and organizational recovery planning.

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 ## Learning Objectives

- Understand the nature, causes, and effects of workplace trauma and grief.
- Identify signs and symptoms of emotional distress, trauma, and bereavement among employees.
- Apply psychological first aid principles during workplace crises and emergencies.
- Use effective grief counselling and emotional support techniques in workplace settings.
- Develop crisis communication strategies for managing traumatic organizational events.
- Support employee recovery, resilience, and emotional wellbeing following traumatic experiences.
- Promote psychologically safe and supportive workplace environments.
- Develop organizational crisis response and trauma support systems.
- Strengthen leadership capacity in trauma-informed management and employee support.
- Design organizational resilience and recovery plans for managing future crises and emergencies.
 
 ## Course Content

###    Module 1: Understanding Workplace Trauma  

 

1. Introduction to workplace trauma and critical incidents
2. Types and causes of workplace trauma
3. Psychological and emotional impact of trauma
4. Workplace stress, burnout, and traumatic experiences
5. Trauma reactions and behavioural responses
6. Identifying signs of emotional distress in employees
 
 

 

 

###    Module 2: Grief and Bereavement Counselling Techniques  

 

1. Understanding grief and bereavement processes
2. Emotional and psychological responses to loss
3. Stages and models of grief
4. Workplace impacts of grief and loss
5. Counselling techniques for grieving employees
6. Supporting employees after sudden loss or tragedy
7. Cultural and spiritual considerations in grief support
 
 

 

 

###    Module 3: Psychological First Aid  

 

1. Principles of psychological first aid
2. Immediate emotional support during crises
3. Active listening and supportive communication
4. Stabilizing distressed individuals
5. Managing panic, fear, and emotional reactions
6. Psychological safety during emergencies
7. Referral pathways and specialized mental health support
8. Ethical considerations in psychological first aid
 
 

 

 

###    Module 4: Crisis Communication Strategies  

 

1. Principles of crisis communication
2. Communicating during traumatic events and emergencies
3. Managing uncertainty and misinformation
4. Delivering sensitive information compassionately
5. Leadership communication during crises
6. Media and stakeholder communication management
7. Internal communication and employee reassurance
8. Post-crisis communication and organizational recovery
 
 

 

 

###    Module 5: Trauma Recovery and Employee Support  

 

1. Understanding trauma recovery processes
2. Building emotional resilience after crises
3. Employee support and wellness programmes
4. Coping strategies for stress and trauma
5. Peer support systems in organizations
6. Reintegration and return-to-work support
7. Long-term psychosocial support strategies
8. Monitoring employee wellbeing after traumatic incidents
 
 

 

 

###    Module 6: Organizational Crisis Management and Preparedness  

 

1. Workplace crisis management frameworks
2. Developing organizational crisis response plans
3. Emergency preparedness and response coordination
4. Business continuity and operational resilience
5. Roles and responsibilities during workplace crises
6. Crisis leadership and decision-making
7. Coordination with emergency and support services
8. Lessons learned and post-crisis evaluations
 
 

 

 

###    Module 7: Building Psychologically Safe Workplaces  

 

1. Understanding psychological safety in organizations
2. Creating supportive and inclusive work environments
3. Preventing workplace bullying, harassment, and violence
4. Promoting trust and employee wellbeing
5. Leadership practices that support emotional safety
6. Encouraging open communication and help-seeking behaviour
7. Mental health awareness and stigma reduction
8. Building compassionate workplace cultures
 
 

 

 

###    Module 8: Managing Workplace Stress and Burnout  

 

1. Causes and effects of workplace stress and burnout
2. Stress management techniques for employees and managers
3. Workload management and work-life balance
4. Emotional resilience and self-care strategies
5. Burnout prevention and intervention approaches
6. Supporting high-risk and vulnerable employees
7. Mindfulness and coping strategies in the workplace
8. Developing healthy workplace practices
 
 

 

 

###    Module 9: Ethics, Confidentiality and Professional Boundaries  

 

1. Ethical principles in workplace counselling and support
2. Confidentiality and privacy considerations
3. Professional boundaries in employee support
4. Informed consent and employee rights
5. Managing sensitive information during crises
6. Cultural sensitivity and diversity considerations
7. Referral ethics and multidisciplinary collaboration
8. Professional conduct in trauma and crisis response
 
 

 

 

###    Module 10: Organizational Resilience Planning  

 

1. Understanding organizational resilience and recovery
2. Developing resilient workplace systems and cultures
3. Leadership roles in organizational resilience
4. Employee wellbeing and resilience strategies
5. Crisis recovery and organizational learning
6. Integrating trauma support into organizational policies
7. Continuous improvement in crisis preparedness
8. Future trends in workplace trauma and resilience management
 
 

 

 

 

 ## Who Should Attend?

- Human Resource Directors, Managers and Officers
- Learning and Organizational Development Professionals
- Occupational Health and Safety (OHS) Professionals
- Employee Assistance Programme (EAP) Coordinators
- Counsellors and Workplace Psychologists
- Mental Health and Psychosocial Support Professionals
- Corporate Wellness Managers
- Employee Relations and Industrial Relations Managers
- Line Managers and Supervisors
- Team Leaders and Department Heads
- Occupational Health Practitioners
- Hospital and Healthcare Administrators
- School, College and University Administrators
- Social Workers and Community Development Professionals
- Chaplains and Faith-Based Counsellors
- Emergency Response and Crisis Management Teams
- Security Managers
- Disaster Risk Management Professionals
- Humanitarian and NGO Staff
- Government Officers responsible for employee welfare
- Trade Union Representatives
- Corporate Executives and Senior Leaders
 
 ## Training Methodology

- Interactive facilitator-led presentations
- Workplace trauma and crisis case studies
- Individual and group counselling simulations
- Crisis response role plays
- Psychological First Aid (PFA) practical exercises
- Grief counselling practice sessions
- Workplace incident response simulations
- Small group discussions and peer learning
- Reflective learning and guided self-awareness exercises
- Emotional resilience and stress management workshops
- Video demonstrations and facilitated debriefs
- Crisis communication practical sessions
- Workplace policy and response plan development workshops
- Group projects on organizational trauma recovery programmes
- Action planning for workplace wellbeing initiatives
- Experience sharing and expert panel discussions
 
 ## What's Included

  Certificate of completion 

  Training materials included 

  Lunch and refreshments (physical) 

  Post-training support 

 

 ###  Certification

**Certificate in Workplace Trauma, Grief and Crisis Counselling**

Issued by: TRUSTGATE CORPORATE SKILLS

 

 ## Frequently Asked Questions

  ### How long is the Workplace Trauma, Grief and Crisis Counselling Course training?

The Workplace Trauma, Grief and Crisis Counselling Course runs for 5 Days. Each day combines expert-led teaching with practical, hands-on exercises so participants can apply what they learn immediately.

   ### Is the Workplace Trauma, Grief and Crisis Counselling Course delivered online or in-person?

This course is delivered in person (scheduled venues include Kampala, Dar es Salaam, Mombasa, Nairobi), live online, or in-house at your organisation.

   ### How much does the Workplace Trauma, Grief and Crisis Counselling Course cost?

The fee is US$600 per person online and US$1,400 per person in person. In-person fees depend on the participant's country; the pricing card on this page shows the fee for yours.

   ### When is the next Workplace Trauma, Grief and Crisis Counselling Course training?

A session is running now, from 2 November 2026 to 6 November 2026 in Kampala, Uganda. The next one runs from 16 November 2026 to 20 November 2026 in Dar es Salaam, Tanzania. You can also request a custom date or an in-house session for your team.

   ### Do I get a certificate after completing the Workplace Trauma, Grief and Crisis Counselling Course?

Yes. Participants who complete the Workplace Trauma, Grief and Crisis Counselling Course receive a certificate of completion from TRUSTGATE CORPORATE SKILLS.

   ### What will I learn in the Workplace Trauma, Grief and Crisis Counselling Course?

Key learning outcomes include: Understand the nature, causes, and effects of workplace trauma and grief; Identify signs and symptoms of emotional distress, trauma, and bereavement among employees; Apply psychological first aid principles during workplace crises and emergencies; Use effective grief counselling and emotional support techniques in workplace settings; Develop crisis communication strategies for managing traumatic organizational events.

   

 

 

  #####  Course Pricing (USD)

 

    **Where would you like the training?**     Kenya   Burundi   Ethiopia   Malawi   Rwanda   South Sudan   Tanzania   Uganda   Zambia   Zimbabwe   Comoros   Djibouti   Eritrea   Madagascar   Mozambique   Somalia   Mauritius   Seychelles   Democratic Republic of the Congo   Angola   Cameroon   Central African Republic   Chad   Congo (Brazzaville)   Equatorial Guinea   Gabon   São Tomé and Príncipe   Botswana   Eswatini   Lesotho   Namibia   South Africa   Algeria   Egypt   Libya   Morocco   Sudan   Tunisia   Benin   Burkina Faso   Cabo Verde   Côte d'Ivoire   Gambia   Ghana   Guinea   Guinea-Bissau   Liberia   Mali   Mauritania   Niger   Nigeria   Senegal   Sierra Leone   Togo     Bahrain   Iran   Iraq   Israel   Jordan   Kuwait   Lebanon   Oman   Palestine   Qatar   Saudi Arabia   Syria   Turkey   United Arab Emirates   Yemen     Albania   Andorra   Armenia   Austria   Azerbaijan   Belarus   Belgium   Bosnia and Herzegovina   Bulgaria   Croatia   Cyprus   Czechia   Denmark   Estonia   Finland   France   Georgia   Germany   Greece   Hungary   Iceland   Ireland   Italy   Kazakhstan   Kosovo   Latvia   Liechtenstein   Lithuania   Luxembourg   Malta   Moldova   Monaco   Montenegro   Netherlands   North Macedonia   Norway   Poland   Portugal   Romania   Russia   San Marino   Serbia   Slovakia   Slovenia   Spain   Sweden   Switzerland   Ukraine   United Kingdom   Vatican City     Afghanistan   Bangladesh   Bhutan   Brunei   Cambodia   China   India   Indonesia   Japan   Kyrgyzstan   Laos   Malaysia   Maldives   Mongolia   Myanmar   Nepal   North Korea   Pakistan   Philippines   Singapore   South Korea   Sri Lanka   Tajikistan   Thailand   Timor-Leste   Turkmenistan   Uzbekistan   Vietnam     Antigua and Barbuda   Argentina   Bahamas   Barbados   Belize   Bolivia   Brazil   Canada   Chile   Colombia   Costa Rica   Cuba   Dominica   Dominican Republic   Ecuador   El Salvador   Grenada   Guatemala   Guyana   Haiti   Honduras   Jamaica   Mexico   Nicaragua   Panama   Paraguay   Peru   Saint Kitts and Nevis   Saint Lucia   Saint Vincent and the Grenadines   Suriname   Trinidad and Tobago   United States   Uruguay   Venezuela     Australia   Fiji   New Zealand   Papua New Guinea      In-person price varies by country. Online is the same worldwide.  

   Physical In-Person 

 $1,400 /person~ KSh 181,900

 

 

   Online Virtual 

 $600 /person~ KSh 78,000

 

 

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 ######  Upcoming Dates

- **2-6 Nov 2026** In progress 
     Kampala, Uganda · In person or online
- **16-20 Nov 2026** 
     Dar es Salaam, Tanzania · In person or online  
    
       Register
- **7-11 Dec 2026** 
     Mombasa, Kenya / Nairobi, Kenya · In person or online  
    
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- **21-25 Dec 2026** 
     Mombasa, Kenya · In person or online  
    
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- **11-15 Jan 2027** 
     Dubai, United Arab Emirates · In person or online  
    
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- **25-29 Jan 2027** 
     Nairobi, Kenya · In person or online  
    
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- **8-12 Feb 2027** 
     Lagos, Nigeria · In person or online  
    
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- **22-26 Feb 2027** 
     Lilongwe, Malawi · In person or online  
    
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- **15-19 Mar 2027** 
     Kigali, Rwanda · In person or online  
    
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- **29 Mar - 2 Apr 2027** 
     London, United Kingdom · In person or online  
    
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- **12-16 Apr 2027** 
     Nairobi, Kenya · In person or online  
    
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- **26-30 Apr 2027** 
     Kampala, Uganda · In person or online  
    
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- **10-14 May 2027** 
     Nairobi, Kenya · In person or online  
    
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- **24-28 May 2027** 
     Dar es Salaam, Tanzania · In person or online  
    
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 Custom dates available on consultation   Request Consultation/Training  

 

 

 ###### Need Help?

 [  +254143575296 ](tel:+254143575296) [  Email Us ](mailto:learning@trustgatecorporateskills.co.ke) 

 

 

 

 

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