Advanced Programme in Balanced Scorecard and Strategy Performance Management
The Advanced Programme in Balanced Scorecard and Strategy Performance Management is a 10-day professional training programme delivered in-person or online in Strategic Management & Organizational Development, ending with a TrustGate Corporate Skills certificate of completion.
In today's competitive and performance-driven environment, organizations must ensure that strategic objectives are effectively translated into measurable actions that drive sustainable results. Many organizations develop excellent strategic plans but struggle to implement them...
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Course Overview
Participants will gain practical experience in designing strategy maps, developing Balanced Scorecards, selecting strategic performance measures, cascading organizational objectives, establishing performance dashboards, and linking strategy to budgeting, performance contracts, and organizational decision-making.
Learning Objectives
- Understand the principles and evolution of the Balanced Scorecard.
- Translate organizational strategy into measurable strategic objectives.
- Develop strategy maps aligned with organizational vision and mission.
- Design Balanced Scorecards using the four strategic perspectives.
- Develop effective Key Performance Indicators (KPIs).
- Cascade strategic objectives across departments and business units.
- Integrate Balanced Scorecards with budgeting and performance contracts.
- Develop performance dashboards and executive reporting systems.
- Monitor organizational performance and evaluate strategic outcomes.
- Foster a culture of strategic accountability and continuous improvement.
Course Content
- Evolution of Strategic Performance Management
- Kaplan and Norton's Balanced Scorecard Framework
- Balanced Scorecard versus Traditional Performance Measurement
- Strategic Management Systems
- Benefits of the Balanced Scorecard
- Success Factors for BSC Implementation
- International Best Practices
- Public and Private Sector Applications
- Translating Vision into Strategy
- Strategic Themes
- Strategic Objectives
- Cause-and-Effect Relationships
- Designing Strategy Maps
- Value Creation Logic
- Strategy Visualization
- Strategy Alignment
- Financial Perspective
- Customer Perspective
- Internal Business Process Perspective
- Learning and Growth Perspective
- Strategic Objectives by Perspective
- Selecting Strategic Measures
- Setting Performance Targets
- Strategic Initiatives
- Characteristics of Effective KPIs
- Leading and Lagging Indicators
- KPI Design Principles
- Performance Measurement Frameworks
- Data Collection Methods
- KPI Validation
- Benchmarking
- KPI Reporting
- Enterprise Scorecards
- Departmental Scorecards
- Divisional Scorecards
- Individual Performance Scorecards
- Performance Contracts
- Strategic Alignment
- Cross-Functional Integration
- Accountability Frameworks
- Linking BSC to Strategy Execution
- Executive Performance Reviews
- Performance Dashboards
- Strategy Review Meetings
- Corrective Actions
- Continuous Performance Monitoring
- Organizational Learning
- Strategy Adaptation
- Digital Performance Management Systems
- Balanced Scorecard Software
- Executive Dashboards
- Business Intelligence Tools
- Data Visualization
- AI and Performance Analytics
- Real-Time Reporting
- Digital Transformation
- Budgeting and Resource Allocation
- Risk Management Integration
- Performance Contracts
- Human Resource Management
- Quality Management Systems
- ISO Management Systems
- Governance Frameworks
- Organizational Excellence Models
- Performance Evaluation
- Balanced Scorecard Audits
- Organizational Performance Reviews
- Lessons Learned
- Continuous Improvement
- Strategy Refresh
- Institutional Learning
- Sustainability Planning
- Developing an Organizational Strategy Map
- Designing a Balanced Scorecard
- KPI Development Workshop
- Dashboard Design
- Executive Case Studies
- Strategy Review Simulation
- Group Presentations
- Organizational Action Plan
Who Should Attend?
- Chief Executive Officers (CEOs)
- Managing Directors
- Executive Directors
- Board Members
- Directors General
- Directors of Strategy and Planning
- Performance Management Officers
- Monitoring and Evaluation Professionals
- Human Resource Directors
- Finance Directors
- Heads of Departments
- Public Sector Executives
- County Government Officials
- State Corporation Managers
- Organizational Development Specialists
- Corporate Planning Managers
- Internal Auditors
- Management Consultants
Training Methodology
- Executive masterclasses
- Practical Balanced Scorecard design workshops
- Strategy mapping laboratories
- KPI development exercises
- Executive simulations
- International case studies
- Dashboard development sessions
- Peer learning and executive coaching
- Group presentations
- Organizational action planning
What's Included
Certification
Certificate in Balanced Scorecard and Strategy Performance Management
Issued by: TRUSTGATE CORPORATE SKILLS
Frequently Asked Questions
How long is the Advanced Programme in Balanced Scorecard and Strategy Performance Management training?
The Advanced Programme in Balanced Scorecard and Strategy Performance Management runs for 10 Days. Each day combines expert-led teaching with practical, hands-on exercises so participants can apply what they learn immediately.
Is the Advanced Programme in Balanced Scorecard and Strategy Performance Management delivered online or in-person?
This course is delivered in person (scheduled venues include Mombasa, Kigali, Nairobi, Dar es Salaam), live online, or in-house at your organisation.
How much does the Advanced Programme in Balanced Scorecard and Strategy Performance Management cost?
The fee is US$1,200 per person online and US$2,800 per person in person. In-person fees depend on the participant's country; the pricing card on this page shows the fee for yours.
When is the next Advanced Programme in Balanced Scorecard and Strategy Performance Management training?
The next scheduled session runs from 9 November 2026 to 20 November 2026 in Mombasa, Kenya. You can also request a custom date or an in-house session for your team.
Do I get a certificate after completing the Advanced Programme in Balanced Scorecard and Strategy Performance Management?
Yes. Participants who complete the Advanced Programme in Balanced Scorecard and Strategy Performance Management receive a certificate of completion from TRUSTGATE CORPORATE SKILLS.
What will I learn in the Advanced Programme in Balanced Scorecard and Strategy Performance Management?
Key learning outcomes include: Understand the principles and evolution of the Balanced Scorecard; Translate organizational strategy into measurable strategic objectives; Develop strategy maps aligned with organizational vision and mission; Design Balanced Scorecards using the four strategic perspectives; Develop effective Key Performance Indicators (KPIs).
