Contract Management, Negotiation and Supplier Performance Management Course
The Contract Management, Negotiation and Supplier Performance Management Course is a 5-day professional training programme delivered in-person or online in Procurement and Supply Chain Management, ending with a TrustGate Corporate Skills certificate of completion.
This course equips professionals with the competencies required to protect organizational interests and ensure that negotiated commercial benefits are achieved throughout the contract lifecycle. The programme covers contract planning, formation, negotiation, administration, pe...
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Course Overview
Learning Objectives
- Manage the complete contract lifecycle effectively.
- Develop comprehensive contract-management plans.
- Strengthen commercial negotiation capabilities.
- Establish appropriate contractual KPIs and service levels.
- Monitor supplier and contractor performance.
- Identify and manage contractual risks.
- Manage contract changes and variations.
- Address supplier underperformance.
- Prevent and manage contractual claims and disputes.
- Conduct effective contract closure and post-contract evaluation
Course Content
- Contract lifecycle
- Contract-management roles and responsibilities
- Contract governance structures
- Contract-management planning
- Contract requirements and specifications
- Commercial terms and conditions
- Roles, obligations and deliverables
- Contract award and commencement
- Negotiation preparation
- Interests, positions and objectives
- Negotiation strategies and tactics
- Negotiation closure and documentation
- Identifying contractual risks
- Risk allocation between parties
- Contract risk registers
- Risk mitigation and monitoring
- Managing deliverables and milestones
- Contract documentation and records
- Contract communication protocols
- Contract meetings and reporting
- Developing supplier KPIs
- Service-level agreements
- Supplier performance scorecards
- Supplier performance reviews
- Contract variations
- Change-control procedures
- Commercial impact assessment
- Authorization and documentation
- Identifying performance gaps
- Root-cause analysis
- Corrective action plans
- Escalation and contractual remedies
- Contract claims
- Claims documentation
- Dispute prevention
- Negotiation, mediation and other resolution approaches
- Contract completion assessment
- Final acceptance and handover
- Supplier post-performance evaluation
- Lessons learned and contract closeout
Who Should Attend?
- Contract Managers
- Contract Administrators
- Procurement Managers and Officers
- Commercial Managers
- Supply Chain Managers
- Project and Programme Managers
- Engineers and Technical Managers
- Supplier Relationship Managers
- Finance and Cost Managers
- Legal and Compliance Officers
- Operations Managers
- Internal Auditors
- Public Sector Contract Management Professionals
- Professionals responsible for major supplier or contractor relationships
Training Methodology
- Interactive presentations
- Case studies
- Contract management exercises
- Negotiation simulations
- Supplier performance analysis
- Group discussions
- Practical workshops
- Role plays
- Peer learning
Your facilitator
Mr. Eliab Ngotho
Procurement, Logistics and Supply Chain Management Expert with over 15 years of experience delivering procurement training, institutional capacity building, and public procurement reforms across Africa. Demonstrates deep technical expertise in procurement systems, e-procurement, PPP frameworks, and supply chain governance.
View full profileWhat's Included
Certification
Certificate Contract Management, Negotiation and Supplier Performance Management
Issued by: TRUSTGATE CORPORATE SKILLS
Frequently Asked Questions
How long is the Contract Management, Negotiation and Supplier Performance Management Course training?
The Contract Management, Negotiation and Supplier Performance Management Course runs for 5 Days. Each day combines expert-led teaching with practical, hands-on exercises so participants can apply what they learn immediately.
Is the Contract Management, Negotiation and Supplier Performance Management Course delivered online or in-person?
This course is delivered in person (scheduled venues include Nairobi, Mombasa, Kampala, Lagos), live online, or in-house at your organisation.
How much does the Contract Management, Negotiation and Supplier Performance Management Course cost?
The fee is US$600 per person online and US$1,400 per person in person. In-person fees depend on the participant's country; the pricing card on this page shows the fee for yours.
When is the next Contract Management, Negotiation and Supplier Performance Management Course training?
The next scheduled session runs from 9 November 2026 to 14 November 2026 in Nairobi, Kenya. You can also request a custom date or an in-house session for your team.
Do I get a certificate after completing the Contract Management, Negotiation and Supplier Performance Management Course?
Yes. Participants who complete the Contract Management, Negotiation and Supplier Performance Management Course receive a certificate of completion from TRUSTGATE CORPORATE SKILLS.
What will I learn in the Contract Management, Negotiation and Supplier Performance Management Course?
Key learning outcomes include: Manage the complete contract lifecycle effectively; Develop comprehensive contract-management plans; Strengthen commercial negotiation capabilities; Establish appropriate contractual KPIs and service levels; Monitor supplier and contractor performance.
